If your order arrives broken or defective

On the rare occasion that one of our products arrives in a defective condition – we will offer you a replacement or a refund.

Returns of opened, used products

Due to hygiene reasons amid the current pandemic, we cannot accept returns on used, working products.

Returns of unopened products

If you have changed your mind about your order and the product is in unopened, new condition – we can offer you a return and partial refund  (minus a 20% restocking fee to cover our loss on shipping, packaging and credit card fees).