Frequently Asked Questions

Do you ship to my country and how much will delivery cost?

Yes, we ship to every country.
To find out the shipping costs, check out our shipping page.

Where is your company based?

Our office is in Tampa, Florida – but we use delivery fulfilment centres in the US, Europe and Asia – depending on the product and where the customer is located.

How long will delivery take?

We regularly update our delivery time estimates on our shipping page.

Do you offer returns / refunds?

In the rare event of a defective product, we offer a full refund.
If you have simply changed your mind on the order., we offer a partial refund minus a restocking fee.

For full details, check out our returns policy page.

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