Shipping policy

Shipping rates
(All prices shown are in US Dollars)
Our standard worldwide shipping rate is $1.99

Current delivery times
Due to the pandemic, our delivery times to some countries are currently delayed by staff reductions at customs and courier companies.
Here are the current average shipping times:

United States: 5-9 Days
UK & EU: 9-12 Days
Canada & Australia: 10-15 Days
Rest of the World: 12-20 Days

Shipping processing time.
Once your order is placed, our products will typically ship out from our fulfilment center within 1~3 business days. We ship on Monday to Friday, weekend orders will ship on Monday.

Please keep in mind that the carriers may experience delays caused by COVID-19. If there is a significant delay in the shipment of your order, we will contact you via email or telephone.

We will do our best to get your order to you as quickly and safely as possible. 

Customs, Duties, and Taxes
For most countries, tax and customs fees are already included in the price.
For Canada, there is an additional charge of 7% to cover the import duty fees charged by our courier.

Damages

If your order is damaged or lost during shipping, please contact us here so we can help resolve your concern.

Return Policy

If you purchased a product from us and are not happy with it, you may return it within 30 days of your purchase for a partial refund*.

*subject to a 20% restocking fee.

Please note that you are responsible for the cost of return shipping to us.

*Any shipping fee, if applicable, is not refunded.
See Return & Refund Policy for more detailed information.