We accept Paypal, Visa, Mastercard, American Express, Discover, JCB, Diners Club.

Our products reflect our belief that health should be simple, affordable, and available to everyone.

Our mission is to help people with unique health conditions to manage their pain at home without spending thousands on surgeries, pain pills, physical therapies, etc.

And we are not going to accomplish that by offering mediocre products. We spend thousands of hours each year researching how to adapt pillows, massagers and pain management products to help people with their health conditions.

Shipping rates
(All prices shown are in US Dollars)
Our standard shipping rate for US / UK / Australia is $2.95, and free delivery when you spend $59.

For most other countries, delivery is $3.95 and free delivery when you spend over $65.
Total shipping cost is confirmed at checkout.
Current delivery times

Here are the current average delivery times:

United States: 6-11 Days
UK & EU: 6-10 Days
Canada, NZ & Australia: 10-15 Days
Rest of the World: 12-18 Days

Shipping processing time.
Once your order is placed, our products will typically ship out from our fulfilment center within 1~3 business days. We ship on Monday to Friday, weekend orders will ship on Monday.

If there is a significant delay in the shipment of your order, we will contact you via email or telephone.

We will do our best to get your order to you as quickly and safely as possible.

Customs, Duties, and Taxes
For most countries, tax and customs fees are already included in the price.
For Canada, Cyprus, Ireland, Israel, Malta, Norway, Puerto Rico and South Africa, there is an additional charge (calculated at checkout) to cover the import duty and handling fees charged by our courier.

It takes time to help reduce the inflammation below the surface of the skin or to work through the muscle cramps you have had for many weeks, months, or years.

Some users experience relief really quickly while others need more time. This is based on your body and the nature of your condition.

Some products (pillows, massagers) can feel a bit unusual at first — but once they become part of your daily health routine they can make a big difference.

We have more than 2,000+ 5-star reviews from past and current users.

In addition, according to Google Analytics, 57% of our customers come back to buy something else within 6 months. We achieve this loyalty by selling the best designed products and trying to solve any customer issues ASAP.

In addition, we try to be as specific as possible in our marketing. While other companies will try to sell you ‘miracle’ cures which will fix all your problems overnight, we aim to be more realistic.

We design our products based on listening to people with unique health problems and spending tens of thousands of dollars each year on testing to find what works for each condition.

Very few people with chronic pain conditions will ever be 100% cured but their pain can be managed and reduced with some small lifestyle adaptations (pillows, massagers, supplements etc.) and our goal is to help you achieve that.

Unfortunately we do not sell on Amazon as the health market on Amazon is dominated by Chinese companies who use fake reviews.

In addition, Amazon charges huge fees for sellers to advertise. So for us to sell on Amazon, we would have to increase our prices by 40-50%. We don’t think this is fair to our customers.

The only place to buy Clevive products is on Clevive.com.

You can easily contact our support team using the contact form on this page.

We will aim to respond to your query within 48 hours.

Our main office is in Casper, Wyoming — but we use delivery fulfilment centres in the US, Europe and Asia — depending on the product and where the customer is located.

Corporate address

Atentiva LLC
312 W 2nd St
Unit #A1473
Casper, WY 82601

(Note: This address is for corporate use only and cannot be used for customer service/returns handling)

In the rare event of a defective product, we offer a full refund.

If you have simply changed your mind on the order, we offer a partial refund minus a restocking fee.

For full details, check out our returns policy page.

Once an order is placed, please allow two to four business days for the order to be packed and shipped from our warehouse.

After this, please contact our customer support team using the form below if you would like to track the progress of your delivery.

Shipping time depends on your region. To get a precise delivery time estimate, please check out our shipping page.

Contact us below using the contact form.

Please note: if you send more than one email, your email will be moved to the back of the support queue.

That means the more emails you send, the longer it takes to get a reply.